Welcome to Alpha Mart. This Shopping Policy explains how customers can purchase digital security software through our online store. Our goal is to provide a clear, transparent, and smooth shopping experience. This policy applies to all digital products offered on our website, including antivirus and computer security software delivered through digital product keys.
Alpha Mart is an independent online ecommerce store that provides access to a wide range of security solutions. We operate as an authorized reseller under the reseller programs of the respective software providers. We are not affiliated with, owned by, or endorsed by any antivirus brand or manufacturer. All product names, logos, trademarks, and designs displayed on our website belong to their respective owners and are used only for identification and informational purposes.
Each product listing includes clear details such as:
All product prices are set independently by Alpha Mart. Prices may vary from other sellers or brand websites. Pricing may change at any time based on availability, promotions, or market conditions.
Alpha Mart does not claim ownership of any third‑party trademarks, logos, product names, or designs. These elements belong to their respective owners and are used only to help customers identify the products they are purchasing.
Customers can place an order directly through our website by selecting the desired product and completing the checkout process. Before purchasing, customers should review all product details to ensure compatibility with their device and operating system.
Customers are responsible for:
Alpha Mart accepts secure online payments through Stripe Payment Gateway. Customers may use supported payment methods such as:
All payments are processed through encrypted and secure channels. Alpha Mart does not store or access customer payment details.
All products sold by Alpha Mart are delivered digitally. No physical items are shipped.
Customers receive their product key directly via email after successful payment. Delivery includes:
Product key
Activation instructions
Additional information when applicable
Most digital product keys are delivered within a short period after purchase. In rare cases, delivery may take longer due to:
High order volume
Email provider delays
Verification requirements
Customers should check their inbox, spam folder, and promotions folder if they do not see the email.
Customers are responsible for activating the product key on their device. Activation steps may vary depending on the software provider.
For technical support, warranty claims, or product‑specific assistance, customers should contact the respective software provider directly. Product features, updates, and ongoing support are managed by the original developers or manufacturers.
Alpha Mart provides general guidance but does not offer technical troubleshooting for brand‑specific issues.
Due to the nature of digital software and product keys, all sales are final once the product key has been delivered. Digital items cannot be returned, revoked, or exchanged after delivery.
If a customer receives a product key that does not work, Alpha Mart will review the issue and provide a replacement when appropriate. Customers must provide:
Order number
Email address used during purchase
Screenshot of the error message
Orders may be canceled only if the product key has not yet been delivered. Once the key is sent, cancellation is not possible.
Our team provides guidance related to:
For advanced technical support, customers should visit the websites of the respective software providers.
Alpha Mart follows the rules and guidelines of the Federal Trade Commission to ensure transparency, honesty, and fair business conduct.
We provide clear and accurate product information to help customers make informed decisions. All product descriptions are based on information provided by the original developers or manufacturers.
Customers may contact us for assistance or questions related to their purchase.
