This Payment Policy explains how payments are processed when purchasing digital antivirus and computer security software from Alpha Mart. Our goal is to provide a clear, transparent, and secure payment experience for every customer. This policy applies to all digital products offered on our website, including product keys delivered directly through email.
Alpha Mart is an independent online ecommerce store offering a wide range of digital security solutions. We operate as an authorized reseller under the reseller programs of the respective software providers. We are not affiliated with, owned by, or endorsed by any antivirus brand or manufacturer. All trademarks, product names, logos, and designs displayed on our website belong to their respective owners and are used only for identification and informational purposes.
Alpha Mart accepts secure online payments through Stripe Payment Gateway. Customers may complete their purchase using:
These payment options allow customers to complete transactions safely and efficiently.
All payments are processed through encrypted and secure channels. Alpha Mart does not store, access, or handle customer payment information. Stripe manages all sensitive payment data using industry‑standard security measures.
Full payment must be completed before any digital product key is delivered. Orders are processed only after successful payment authorization.
All product prices are set independently by Alpha Mart. Prices may vary from other sellers or brand websites. Pricing may change at any time based on availability, promotions, or market conditions.
All payments are processed in United States Dollars unless otherwise stated at checkout.
To protect customers and maintain a secure shopping environment, Alpha Mart may perform verification checks on certain orders. This may include:
These steps help ensure safe and reliable transactions.
If a payment cannot be authorized or is declined by the payment provider, the order will not be processed. Customers may attempt the payment again using a different method supported by Stripe.
Delivery is completed through the email address provided during checkout.
Most product keys are delivered within a short period after payment. In rare cases, delivery may take longer due to:
Customers should check their inbox, spam folder, and promotions folder if they do not see the delivery email.
Customers must provide accurate billing details during checkout. Incorrect or incomplete information may delay order processing or cause payment failure.
Customers are responsible for ensuring:
Due to the nature of digital software and product keys, all sales are final once the product key has been delivered. Digital items cannot be returned, revoked, or exchanged after delivery.
If a product key does not work, Alpha Mart will review the issue and provide a replacement when appropriate. Customers must provide:
Customers are encouraged to contact Alpha Mart before initiating a chargeback. Many issues can be resolved quickly through our support team. Unauthorized chargebacks may result in account restrictions.
Alpha Mart follows industry‑standard practices to maintain a safe and secure payment environment. All transactions are processed through trusted and encrypted systems.
This Payment Policy is designed to comply with applicable laws and regulations in the United States, including consumer protection and fair business standards. We follow the rules and guidelines of the Federal Trade Commission to ensure transparency and honesty in all payment‑related processes.
Our support team is available to help with:
For technical support, warranty claims, or product‑specific assistance, customers should contact the respective software provider directly. Product features, updates, and ongoing support are managed by the original developers or manufacturers.
Customers may contact us for any payment‑related questions or concerns.
