Introduction

At Alpha Mart, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you purchase digital products such as antivirus and computer security software from our online store. Our practices are designed to ensure transparency, trust, and compliance with applicable laws in the United States.

1. Information We Collect

We collect limited information necessary to process your order and provide a smooth digital delivery experience.

• Personal Information: Name, email address, billing address, and contact details provided during checkout.
• Payment Information: Processed securely through Stripe Payment Gateway. Alpha Mart does not store full payment card details.
• Order Details: Product purchased, transaction ID, and delivery confirmation.
• Communication Records: Emails or calls made to our support team for assistance.

2. How We Use Your Information

Your information is used only for purposes directly related to your purchase and customer experience.

• Order Processing: To deliver product keys via email and confirm payment.
• Customer Support: To respond to inquiries and resolve issues.
• Transaction Records: To maintain accurate purchase history for compliance and auditing.
• Security Measures: To prevent fraud and unauthorized access.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Data may be shared only in the following circumstances:

• Payment Processing: With Stripe for secure transactions.
• Legal Requirements: If required by law, regulation, or government authority.
• Fraud Prevention: To protect against misuse of our services.

4. Digital Delivery and Product Information

• Delivery Method: All products are delivered electronically. Product keys are sent directly to your registered email address.
• Independent Pricing: Prices are set by Alpha Mart and may differ from other resellers.
• Third-Party Brands: Logos, trademarks, and product names displayed on our website belong to their respective owners and are used only for identification purposes.

5. Data Security

We implement strong safeguards to protect your information:

• Encryption: Sensitive data is transmitted securely.
• Restricted Access: Only authorized staff can access customer records.
• Secure Payment: All transactions are handled through Stripe’s secure systems.

6. Customer Rights

You have the right to:

• Access Your Information: Request details of the data we hold about you.
• Correct Information: Update inaccurate or outdated personal details.
• Request Deletion: Ask for removal of your personal data when legally permissible.
• Withdraw Consent: Opt out of non-essential communications.

7. Data Retention

• Order Records: Retained for compliance and auditing purposes.
• Support Records: Maintained to improve customer service.
• Deletion Requests: Honored in accordance with applicable laws.

8. Compliance and Transparency

Alpha Mart follows FTC guidelines to ensure fair business practices. We are committed to:

• Clear product information.
• Honest communication with customers.
• Transparent handling of personal data.

9. Third-Party Links

Our website may contain links to software providers or brand websites. Please note:

• We are not responsible for the privacy practices of third-party websites.
• Customers should review the privacy policies of those providers for brand-specific support.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

• Email: support@alphamart.xyz
• Helpline: +1 (844) 751-4160
• Address: 1930 Mozelle Dr, Marietta, GA 30062