This Shipping and Delivery Policy explains how Alpha Mart processes and delivers digital antivirus and computer security software purchased through our online store. Our goal is to provide a clear, transparent, and reliable delivery experience for every customer. This policy applies to all digital products available on our website.
Alpha Mart is an independent online ecommerce store offering a wide range of digital security solutions. We operate as an authorized reseller under the reseller programs of the respective software providers. We are not affiliated with, owned by, or endorsed by any antivirus brand or manufacturer. All trademarks, product names, logos, and designs displayed on our website belong to their respective owners and are used only for identification and informational purposes.
Alpha Mart sells digital products only. No physical items are shipped. All purchases are delivered electronically through the email address provided during checkout.
Customers receive:
Delivery is completed through email once payment is successfully processed.
Most digital product keys are delivered within a short period after payment confirmation. Delivery times may vary depending on:
If the product key does not appear in your inbox, please check:
Sometimes email filters may redirect automated messages.
In rare cases, delivery may take longer due to:
If you do not receive your product key within a reasonable time, please contact our support team for assistance.
Orders are processed only after full payment is received through Stripe Payment Gateway. Once payment is approved, the system begins preparing your digital product key for delivery.
To maintain a safe shopping environment, Alpha Mart may review certain orders for verification. This helps prevent unauthorized transactions and ensures secure delivery.
Customers must provide accurate and complete information during checkout, including:
Incorrect information may delay delivery.
Customers are responsible for ensuring they have access to the email account used during purchase. Alpha Mart is not responsible for delivery issues caused by inaccessible or inactive email accounts.
A delivery confirmation email is sent once the product key is delivered. This email includes:
If you do not receive the delivery email, please contact our support team with:
Our team will assist you promptly.
Since all products are digital, there are:
This ensures fast and efficient access to your purchased software.
Digital delivery allows customers to activate and use their antivirus or security software quickly, ensuring immediate protection for their devices.
For technical support, warranty claims, or product‑specific assistance, customers should contact the respective software provider directly. Product features, updates, and ongoing support are managed by the original developers or manufacturers.
All product prices are set independently by Alpha Mart and may differ from other sellers or brand websites.
Alpha Mart follows the rules and guidelines of the Federal Trade Commission to ensure transparency, honesty, and fair business conduct.
We provide clear and accurate product information to help customers make informed decisions. All product descriptions are based on information provided by the original developers or manufacturers.
If you have questions about your delivery or need assistance, please contact us using the details below.
